Looking into studying Secretarial Studies? Take a squiz at some of these tips from Prestige Academy’s very own Secretary.
Tips from Vanessa Johnson:
Tip 1: When you are asked to do something or find something, and there is no way, make sure you find a way, make a way or “Be the way”.
Tip 2: Smiling and listening can work wonders.
Tip 3: Where there is a will, there will always be a way.
Tip 4: Lunch and the Loo are always done on the run…
Tip 5: Answer the phone, show direction with your hand, nod with your head at a question and write the message down i.e. multitasking- it works for me.
What makes a good secretary?
Organized approach: Make sure everything is ready, so that when you are asked for it, you can just pick it up and go.
Communication skills: Be able to speak on all levels and always be willing to listen or to help anyone you can.
Personable phone manner: Be polite and have smiling approach- people respond better to happy face.
Initiative: Come up with an idea even if it seems nearly impossible to.
IT literacy: KNOW YOUR COMPUTER.
Honesty and discretion: All information may go in one ear and that is where it stays.
Time management: Keep a diary or book to keep track of dates and deadlines.
For more information visit our website or watch the video below:
For more information visit our website or watch the video below:
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